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Saturday, February 24, 2024

Hybrid Work for Authorities: Resiliency in Emergency Conditions

Hybrid work is a versatile work mannequin that mixes in-office, distant, and on-the-go working. It gives the pliability to be impactful wherever work is completed. Nonetheless, whereas the time period could also be comparatively new to many companies and organizations, the foundational operational parts of hybrid work usually are not new to profitable, high-performing organizations.

  • Resiliency: The necessity to set up a resilient atmosphere that ensures the enterprise or mission continues to function even in instances of emergencies, the place an emergency might vary from an ice storm that closes roads and workplaces to catastrophic occasions that demolish buildings or crucial infrastructure.
  • Distributed: Based mostly on availability and variety to maintain important features, no matter the place these features are carried out — in-office, distant, or cellular.

Continuity of Operations (COOP)

For these acquainted with the phrases “Continuity of Operations,” it ought to be no shock that the flexibility to agilely function in a resilient atmosphere to maintain continuity of crucial operations is a nationwide precedence.

Nationwide continuity applications are based mostly on the continual efficiency of NEFs by sustaining important features carried out by departments and companies. Certainly, Presidential Coverage Directive 40 (PPD-40) codified that “it’s the coverage of the USA to keep up a complete and efficient continuity functionality via Continuity of Operations (COOP), Continuity of Authorities (COG), and Enduring Constitutional Authorities (ECG) applications, making certain the resilience and preservation of presidency construction beneath the USA Structure and the continual efficiency of Nationwide Important Capabilities (NEFs) beneath all situations.”

The Federal Continuity Directive 1 (FCD-1) helps implement PDD-40 by establishing the framework, necessities, and processes to help the event of continuity applications and by specifying and defining parts of a continuity plan for federal govt department departments and companies. [1]

Continuity of operations is an effort inside particular person organizations (i.e., Federal govt department departments and companies) to make sure that Main Mission Important Capabilities (PMEFs) proceed to be carried out throughout a variety of emergencies, together with localized acts of nature, accidents, and technological or attack-related emergencies. FCD-1 outlines eleven Continuity Functionality Components[2] which might be elementary to a profitable continuity program and that have to be addressed in Continuity of Operations (COOP) plans.[3]

One crucial factor outlined within the directive is communications and knowledge programs, particularly: “the provision, range, and redundancy of crucial communications and knowledge programs are crucial to maintain important features carried out at major and alternate areas together with devolution areas in addition to telework or cellular work environments. Communications and knowledge programs present the connectivity between and amongst key authorities management, inside parts, different organizations, and the general public to carry out important features. Telework and cellular work environments require use of moveable telecommunications expertise comparable to laptop computer computer systems, cellular telephones, and satellite tv for pc communications gear.  (Ref:  FCD-1).”

Learn our white paper for insights on Hybrid Work for Authorities:

Cisco Authorities Thought Management:
Empowering hybrid work – a governmental crucial

Additionally discover Cisco’s Hybrid Work Options for Authorities


Agile and Resilient

So why spotlight a number of Federal authorities directives?  As a result of the overarching logic is sound. Governments, corporations, companies and households have to construct foundational resiliency to have the ability to function in a disaster…no matter that disaster could also be.

Having had the nice fortune of working at Cisco for over 20 years, I’ve had the chance to expertise the advantages of a hybrid atmosphere personally. I labored at my mom’s home after her main surgical procedure, at my husband’s bedside after an accident, and from my sofa after my surgical procedure. From an organizational perspective, as an AF Reservist assigned to the Pentagon, we operated via 9/11.  And at Cisco, we operated via COVID with out lacking a beat.

The ideas are acquainted, however the expertise essential to securely and agilely execute these ideas continues to quickly evolve, offering an much more seamless and efficient operational atmosphere connecting organizations and people throughout the globe. And in case your “normal approach of doing enterprise” is in an agile resilient context, then you definately, your group, your corporation, and your nation can survive and thrive in no matter life sends your approach.

Hybrid work isn’t about with the ability to do laundry whereas attending a convention name. Hybrid work is about extra successfully assembly operational necessities from an usually distributed and agile atmosphere at any time when and wherever wanted to proceed mission operations.



[1]  U.S. Division of Homeland Safety, Federal Emergency Administration Company: Federal Continuity Directive 1 – Federal Government Department Nationwide Continuity Program and Necessities  – PDF

[2] U.S. Division of Homeland Safety: Federal Continuity Directive 1 (FCD 1) – PDF

[3] U.S. Division of Power:  Continuity Functionality Components (definition)






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